Tuesday April 27, 2021 by Allen Edwin Homes Team
GuildQuality’s 2021 Guildmaster Award Honors Allen Edwin Homes
Portage, MI, April 26 th , 2021 -Allen Ewin Homes of Portage, MI received a 2021 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality , an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Allen Edwin Homes is one of 400+ businesses within the residential construction industry and one of 90 homebuilders recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Allen Edwin Homes achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“ We are very proud of what the Guildmaster Award from GuildQuality represents. It is validation from our homeowners of the dedication and hard work that each and every team member of Allen Edwin Homes demonstrates every day,” said Mike McGivney, VP of Sales and Marketing for Allen Edwin Homes. “Given the dynamic challenges of 2020, our team quickly adapted to meet our customer’s high expectations for their new home. Each member of our team lives and works to deliver the vision of our company; that is to build homes that enrich the lives of our customers and those that build them. To be one of very few homebuilders to win the award, let alone for two years in a row, is an incredible accomplishment. ”
For more on the 2021 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/ .
About Allen Edwin Homes
Allen Edwin Homes, one of Michigan’s largest builders, was established in 1994 in Portage, Michigan and builds in over 100 great communities across Southeast MI, Kalamazoo, Grand Rapids, Lansing, Jackson, the West Michigan Lakeshore and Indiana. Priced from $200,000s to $600,000s, all Allen Edwin Homes are RESNET ® Certified Energy Smart Homes and include a 10 Year Structural Warranty backed by the RWC ® . For more information about any of Allen Edwin Home’s new communities, please call 800-906-1033 or visit www.allenedwin.com.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com .
